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Christmas Holiday Delivery Details

Please find below the cut-off dates for delivery before Christmas Day 2018.

ALL of our suppliers will close down for the Christmas break between Friday 21st December and Wednesday 2nd January 2018. Please do not count these days when calculating any ETA for your order based on the lead times given.

Swanglen Furnishings Serene Furnishings

Divans: Midday Friday 23rd November 2018

Made-to-Order Headboards: Midday Thursday 29th November 2018

Express Delivery Headboards: Midday Wednesday 19th December 2018

All Products: Midday Friday 7th December 2018

We are pleased to offer FREE Delivery for all UK Mainland Orders.

Delivery Details

Unless otherwise noted all of the upholstered headboards and furniture on our website are handmade to order in the UK, and as such there is a lead time of up to 10-15 working days (2-3 weeks) for the goods to be manufactured and dispatched, please refer to the table below:

Manufacturer Info Quoted Lead Time Current Average for Delivery
Swanglen Furnishings (Standard Size Headboards) Made to Order 2-3 Weeks 12 Working Days
Swanglen Furnishings (Large Size/Floor Standing Headboards) Made to Order 2-3 Weeks 18 Working Days
Swanglen (Express Range) In Stock 1-2 Working Days 2 Working Days
Swanglen (Divan Bases) Made to Order 4-6 Weeks 5 Weeks
Serene Furnishings In Stock 1-2 Weeks 5 Working Days


This can of course fluctuate in line with order volumes, but we endeavour to keep this information as accurate as possible.
Production time for headboards that are more complex to manufacture (IE Floor-standing, Charlotte, Venice, Tiffany) are usually at the upper end of the lead-time shown above.

PLEASE NOTE THAT DIVAN BASES ARE MANUFACTURED IN A DEDICATED FACTORY AND DISPATCHED INDEPENDENTLY OF ANY HEADBOARD ORDERED, WITH A SPECIALIST COURIER.

Whilst every effort is made to meet delivery times, we cannot accept responsibility for failure to to meet such times due to circumstances beyond our direct control.

DELIVERY CHARGES

The below charges are applied per order.

UK Mainland Delivery - FREE for all orders

UK Offshore Delivery (Guernsey, Isle of Scilly, Isle of Wight, Scottish Isles, Jersey & Isle of Man) - Orders under £500: £24.99, Orders over £500: FREE Delivery

Ireland and Northern Ireland Delivery - Orders under £500: £24.99, Orders over £500: FREE Delivery

    Delivery Restrictions

    We regret that due to the requirement for specialist couriers, the following items cannot reliably or cost effectively be delivered to Ireland, Northern Ireland, Offshore locations or Scottish Highlands:

    • Floor Standing Headboards
    • Beds or Divan Sets
    • Mattresses
    • Ottomans

    We are more than happy to investigate your specific requirements and provide a quote for delivery to these locations - please visit our Contact Us page and let us know.